Crisis hotlines • GBV support • Mental health resources • Available 24/7.
Contact Us
We're Here to Help
Have questions? Need product advice? Just want to chat with someone who gets it? We're here for you, mama.
💬 Chat With Us Now
Click the chat button in the bottom right corner of your screen to start a conversation instantly.
We typically respond within minutes during business hours!
Other Ways to Reach Us
💬 Live Chat (Shopify Inbox)
Available on every page
Look for the chat bubble in the bottom right corner - that's us! Perfect for quick questions about products, orders, or just mom-to-mom advice.
🤖 Mom Concierge (AI Assistant)
Need help choosing the perfect product for your baby? Our AI concierge speaks mom fluently and can recommend products based on your baby's needs.
Business Hours
Monday - Friday: 8:00 AM - 6:00 PM SAST
Saturday: 9:00 AM - 2:00 PM SAST
Sunday: Closed
💡 Tip: Chat messages sent outside business hours will be answered first thing the next business day!
What Can We Help You With?
- Product recommendations for your baby's needs
- Order status and tracking
- Shipping and delivery questions
- Returns and exchanges
- Product safety and usage
- Gift registry setup
- Just need someone who understands mom life? We're here for that too! 💛
Prefer to Chat?
Click the chat button now and let's talk! We're real people who genuinely care about helping you find the perfect products for your baby.